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What Our Customers Say


Dear Lynn,

I just wanted to thank you for your excellent service. The package was delivered to me yesterday by some sort of "super" post.

Thanks very much - I'll buy from you again.

Regards,

Sandra Sargeant, Pewsey

It was a very good day on the workshop today. Katie was lovely and I succeeded in making a pretty good poinsettia. The staff in the shop were their usual welcoming and informative selves.

Thank you for another excellent day out, I look forward to the next one.

With regards

Andrea Harman


Hi to all at Stitch'n'craft

I have read all the comments left by your customers and they all seem to be from customers who deal through mail order. I thought that, as a personal shopper, I should also leave a comment. I visit the shop at least once a week and cannot fault the friendly service and expertise of your staff. Nothing is too much trouble and the mood is always a happy one in the shop. Keep up the excellent work. Very best wishes.

Shirlea {Shaftesbury}


Dear Lynn and friends...may I take this opportunity of wishing you all a very Happy New Year and also to thank you for your continued excellent service. It is always a pleasure to shop with you and to call in to your shop on our way down to Ilminster Somerset from our home here in Norwich.

Thank you all once again.

Kind regard.

Janice Preston


Thankyou, my order arrived this morning, I remain amazed by your efficiency!

Happy New Year to you all,

Chris


Hi all

I just wanted to wish you a very Merry Christmas and a Happy New Year. As always my last order was delivered super fast and I am as always very impressed with your service.

I am sure to order again in the VERY near future.

Keep up the ecellent work.

Kind Regards

Karen Whittaker


My order has just arrived. Thank you so much for dealing with it, as always, so quickly.

Wonderful service.

Gill Hawkins


Hi Lynn,

I just wanted to let you know that I am absolutely blown away with your customer service. Not in a million years did I expect the book to land on my door step ONE day after I ordered it.

Fantastic, that's why I come back to you again and again

Kind Regards

Hope you had a lovely weekend.

Karen Whittaker


Hi all at Stitchncraft Beads

Just a quick email to thank you for your amazing service and such quick delivery. (Beads arrived the followi) Thank you too for your most helpful telephone team.

A pleasure to deal with you. Have a lovely weekend

Yours sincerely

Sheila Nahlis


Many thanks for my order - received in less than 24 hours! I am impressed.

Best wishes,

Kathleen.


Thank you again for your amazing service - I cannot beleive that I ordered the goods in the afternoon of 2nd January, and had them on the 3rd - that's what I call first class post!!!

Chris


Many Thanks for the order delivered this morning - it took less than 17 hours from placing the order to arriving through my letter box, that must be a record, I am impressed!

Sue Gibney


I ordered some of your Miyuki beads yesterday and could not believe it when they were delivered this morning! Fantastic service, thank you so much. I already have a necklace and bracelet made up and am about to start on the earrings using the pinks and crystal AB beads, they are really lovely and I'm about to come back for more. Thank you and best wishes.

Jenny McCulloch


I have just recieved my first order from yourselves and your catalogue and would like to say how pleased i am with it. The catalogue is great, unfortunatley not for my purse.

Your beads are excellent value for money as I have searched for good value Swarovski crystals for ages as I make lots of spiral necklaces.

The delivery service was also excellent.

Thank you very much.

Lynn Nettleton


Thank you so much for the delivery received today. As a new beginner to the fascinating world of beads I am finding your website very helpful and appreciate the facilities you offer. I look forward to making further orders when I become a little more adept at the skills required.

Pat Greenaway, Near Kettring


Hi Guys, I recently placed two orders with you and I would just like to say

A quick thank you for the wonderful service you have provided. Both times the orders arrived the next day and I am extremely pleased and will definitely be ordering again in the future.

Kind regards,

Claudine


Dear Stitchncraft

I would just like to express my amazement and appreciation at the speed of your service! I ordered some little boxes from you late yesterday afternoon and couldn't believe it when they arrived in the post this morning. Thank you so much.

I will be ordering some more boxes from you in the near future.

Kind Regards

Linda Barber

Dear Stitchncraft,

I would like to say thank you for your excellent service in particular to Pam who was very helpful when I placed an order with you by phone yesterday afternoon. I ordered some wire wool and various accessories following a list in a Simply Knitting magazine article. I am a complete novice to wire wool knitting so didn't really know what I was ordering. Pam was very kind, listened patiently and helped choose colours for me. I was amazed to see my order delivered in this mornings post.

Thank you very much!

Kind regards

Denise Watkins

Many thanks,

You usually post my items quickly but I had not expected a parcel today when I only ordered the item yesterday - well done, best wishes

Karen Hammond, Middlesborough


I would like to thank you very much for your excellent service. As you know I only placed my order yesterday and they arrived this morning. That's what I call first class service! Thank you again.

Mrs Janice Preston

Thank you very much for the astonishingly prompt delivery of my latest order. Very refreshing for these days!

Rosemary Bennett Nazeing

Dear Lynn,

Just had to drop a note to thank you for the swift service you provided me. I received my order today and the beads are exactly what I required. It's so hard to get a true picture from the

catalogue but I am delighted. Look forward to repeat orders in the future.

Kindest regards Janice

Hi,

I just wanted to drop you a line to thank you for great, speedy service - I can't wait to get started!

I'm so glad I found your store through Bead Magazine, I'm sure I'll be back for more in the future.

Kind regards

Jeni Sammells, Leeds

I would just like to thank you all very much for the resolution of the queries on my last order - I cannot fault you for your customer care. I really appreciate you sending out a back-order of the item not in stock earlier, too - I know it's not your usual practice.

Many thanks, and a great Christmas & New Year to you all

Best regards,

Debbie Fletcher

Alan, thank you for the excellent service from Stitch n’ Craft.

The books arrived this morning. I will certainly be shopping with you again. I knit, sew, bead, weave I could go on in fact I think I do a little bit of everything, wish I had more time!

By the way your website is one of the best, easy to use and doesn’t take hours to load.

Thanks again.

Regards

Jean Pugh, Lancashire

Hi Lynn

Thanks for the information. I missed the event because I was in Rutland, but will look forwards to the next one and hopefully I will be able to make it.

Keep up the good work its lovely to hear from you.

Look forward to the new lines coming up too

Kind regards

Vicky Hukins, Somerset

Good morning

I have received the yarn and to say I am impressed by your service would be understatement! Thank you very much for a superb response and I look forward to dealing with you again.

If you do a catalogue or a list of special offers I would be interested in receiving one Many thanks

Alice Saunders, Jersey

Thank you for replying to my questions, I would like to say THANK YOU very much for the speedy delivery as I only ordered yesterday!! and also how pleased I am with the Rivolis, and the Czech buttons are beautiful, and how my order was all packaged.

Thank you for stocking such wonderful items!! I have bought beads and findings from abroad and I nearly bought some rivolis from a Belgian company but I would rather buy from yourselves in the uk!!!

You are welcome to put my comments on your website, I would highly recommend purchasing from yourselves!!!

Thank you once again.

Best wishes

Samantha

Hi Lynn,

I have just visited your new site, just want to say that it is simply the best yet!!!! So very easy to use, which will be an advantage if you are not used to the web. Very user friendly, I will be back with an order soon.

Kind Regards

Vicky Hukins


Retail Shop: The Studio, Chaldicott Barns, Tokes Lane, Semley, Dorset SP7 9AW Tel: 01747 830666
Mail Order Tel: 01747 830666

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